Contact Tridonic

Bring the project facts. We will organize the next decision.

Include application, geometry, target, mounting, electrical service, control interface, quantity, location, and milestone.

Tridonic global lighting support map

Project desk

4120 Commercial Lighting Way
Austin, TX 78744, United States

Email: [email protected]
Phone: +1 512 555 0148
Hours: Monday–Friday, 08:00–17:00 CT
Social: LinkedIn / YouTube

For a useful first response, attach luminaire schedules or LED module data sheets where available. Note whether the request concerns a new design, retrofit, replacement, control integration, or documentation review.

What happens next

The project desk first checks whether the request includes enough geometry and operating context to identify a relevant product path. If information is missing, we ask targeted questions instead of filling gaps with assumptions. Once the application is framed, the discussion can move to configuration-specific electrical or control-interface files, electrical limits, mounting details, control compatibility, and documentation needs.

Responses are not final engineering approvals. Field conditions, local codes, branch circuits, structural supports, ceiling systems, environmental exposure, and controls commissioning must be confirmed by the responsible project professionals. Product performance can change with driver, LED module, programmed current, input voltage, ambient temperature, and control setting.

Useful attachments

  • Dimensioned luminaire wiring diagram or control-zone plan
  • LED forward-voltage range, output current, dimming minimum, operating hours, and dimming schedule
  • Mounting height, voltage, protocol, ambient conditions, and required ingress protection
  • Quantity, delivery location, submittal date, installation milestone, and commissioning responsibility

Do not send passwords, payment-card information, health records, or confidential personal data through this form. If a project is covered by a nondisclosure agreement, mention that constraint before attaching protected technical files.

Project inquiry and documentation

Describe the target plane and the constraints that cannot move. A concise technical brief helps us route the conversation correctly and identify whether photometric, spectral, electrical, controls, mounting, or procurement input should come first.

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